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Why Choose Optic Labs?
- Rigorous Testing, No Exceptions: Every batch is 3rd-party tested for purity, weight, and toxins—so you can shop with total confidence.
- Priced Right: As a community first business, we keep costs low and pass the savings directly to you.
- Here for You: Fast shipping and real human support, every single time.
Do you test your products and provide COAs?
Yes! Every product goes through multiple 3rd-party tests to verify purity, accurate weight, and that it’s toxin-free. Each test result is documented in a Certificate of Analysis (COA), which you can download directly from each product page or from our centralized COA Library.
What is your shipping policy?
Your order will be processed the same day within business hours once payment is cleared & received. Shipped with AusPost Standard or Express Postage (1-5 business days). At this time, we only ship within Australia.
How should I store my peptides?
In lyophilized (powder) form, store in freezer for up to 2 years. In reconstituted form, store in fridge and use in 4-8 weeks.
What is your refund policy?
We are serious about customer satisfaction. If you are not happy with your order, please reach out within 30 days and we will replace or refund your order.
What if I have more questions?
We’re here to guide and support. Please reach out to opticlabsau@gmail.com and we’ll respond within 1 business day.
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